Hello All,
Just like to share that the Minelab Company has treated me exceptionally well.
I bought my bonafide detector second hand from a Qld pawnbroker late in October 2016.
The original purchase invoice (by the other person that pawned the gear) was dated 22nd June 2014.
I satisfied myself prior to purchase that this gear was hardly used, - a wardrobe stored type of find if you will.
Using the Koss headphones in November I began to find the signal would cut out occasionaly, which I was able to retrieve in the field by slightly pushing the cable back into the jack. Meaning there was a bad wire connection inside the headphone jack.
Naturally, this eventually became a completely broken connection.
I considered this to be a kind of wear and tear useage difficulty and I tried to fix the problem myself.
I split open the jack, cut the incredibly fine 'uh-oh' wires and and soldered them into a new, correct type jack I bought for a few dollars.
This didn't work.
I wrote a cover letter to Minelab saying largely the above -;
(Using the Koss headphones in November I began to find the signal would cut out occasionally, which I was able to retrieve by slightly pushing the cable back into the jack. Meaning there was a bad wire connection inside the headphone jack.
Naturally, this eventually became a completely broken connection).
In the letter I asked that I needed someone at Minelab, with better soldering skills than mine, to reinstate the jack connection.
I placed all into a box, (including all the broken and split pieces) along with the (not consigned to my name) original purchase invoice with it's serial numbers displayed.
I week later, without any communication I received a brand new set of Koss replacement headphones and I didn't even pay for return postage.
I thought that to be outstanding. More than one month later (now) I haven't received anything from Minelab other than the gratis return advice stating $0 charge.
Considering that I had interfered with the headphone jack in the first instance I am surprised.
Accordingly I find the warranty proviso with Minelab to be first rate.
Thank you all,
Wilko.