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<blockquote data-quote="MTB" data-source="post: 464525" data-attributes="member: 14331"><p>AFAIK it all comes down to the policy of the business, and this one states that all items are returnable as long as they've not been used. Returns are then stated to be either full refund or store credit. Am I missing something there?</p><p></p><p>As far as fairness is concerned, all I hear from other customers so far is extreme delays with zero communication, not to mention customers having to call/message/hassle multiple times just to get an answer. That doesn't sound fair on the customer to me. I've been spooked by all that poor feedback so decided to withdraw the purchase, it looks as though I'm entitled to, why would I not when I can shop at a more reputable business?</p></blockquote><p></p>
[QUOTE="MTB, post: 464525, member: 14331"] AFAIK it all comes down to the policy of the business, and this one states that all items are returnable as long as they've not been used. Returns are then stated to be either full refund or store credit. Am I missing something there? As far as fairness is concerned, all I hear from other customers so far is extreme delays with zero communication, not to mention customers having to call/message/hassle multiple times just to get an answer. That doesn't sound fair on the customer to me. I've been spooked by all that poor feedback so decided to withdraw the purchase, it looks as though I'm entitled to, why would I not when I can shop at a more reputable business? [/QUOTE]
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Gold Prospecting
Prospecting Equipment
Aussie Gold Dog reviews & experiences
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