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<blockquote data-quote="user 22230" data-source="post: 658080" data-attributes="member: 22230"><p>MB learnt the hard way many years ago to make sure the Telstra shop you purchase from is <strong>NOT A Telstra Franchise shop</strong>. Telstra any issue no problem with replacement or to have problem rectified. Privately owned Telstra shop equals a nightmare. In short purchased a top of the range phone and had to take it back next day as it was faulty. They said leave it with us and you will have it back in approx three weeks. My reply was I have a better idea, which is refund me now and I'll go and buy from elsewhere.</p></blockquote><p></p>
[QUOTE="user 22230, post: 658080, member: 22230"] MB learnt the hard way many years ago to make sure the Telstra shop you purchase from is [B]NOT A Telstra Franchise shop[/B]. Telstra any issue no problem with replacement or to have problem rectified. Privately owned Telstra shop equals a nightmare. In short purchased a top of the range phone and had to take it back next day as it was faulty. They said leave it with us and you will have it back in approx three weeks. My reply was I have a better idea, which is refund me now and I'll go and buy from elsewhere. [/QUOTE]
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