Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Registered members
Current visitors
Charts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Metal Detectors
Minelab
Minelab detector service and customer service
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Help Support Prospecting Australia:
This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Message
<blockquote data-quote="Clodmaster" data-source="post: 574669" data-attributes="member: 15772"><p>Just thought I'd pass on my experience dealing with Minelab support.</p><p></p><p>I own two detectors, an Equinox and Excalibur. Most of my detecting is done in the water these days.</p><p></p><p>I've had two warranty issues now, and both times Minelab have responded quickly and replaced the part. One was water ingress to the Equinox control unit, resulting in a replacement unit being sent out within a matter of days. The most recent was a crack on the battery pod of my Excalibur, which is only months old - a new battery is on its way to me now.</p><p></p><p>Some would say that the bigger issue here is that stuff is needing to be replaced. However, every electronics product will fail, for various reasons, from time to time (hopefully under warranty). So the quality of service provided by the service department becomes an important consideration, especially if you are asking a lot of your machines as a lot of us are.</p><p></p><p>So all in all, a big thumbs up for Minelab support from me.</p></blockquote><p></p>
[QUOTE="Clodmaster, post: 574669, member: 15772"] Just thought I'd pass on my experience dealing with Minelab support. I own two detectors, an Equinox and Excalibur. Most of my detecting is done in the water these days. I've had two warranty issues now, and both times Minelab have responded quickly and replaced the part. One was water ingress to the Equinox control unit, resulting in a replacement unit being sent out within a matter of days. The most recent was a crack on the battery pod of my Excalibur, which is only months old - a new battery is on its way to me now. Some would say that the bigger issue here is that stuff is needing to be replaced. However, every electronics product will fail, for various reasons, from time to time (hopefully under warranty). So the quality of service provided by the service department becomes an important consideration, especially if you are asking a lot of your machines as a lot of us are. So all in all, a big thumbs up for Minelab support from me. [/QUOTE]
Verification
Post reply
Metal Detectors
Minelab
Minelab detector service and customer service
Top